Peak Alerts

Welcome to Peak Demand Season! Over the next few months, our region’s grid operator, ISO New England (ISO-NE), will closely monitor increasing electricity demand. If you have an interval meter, the next few months present an opportunity to save a significant amount of money on your 2022 electricity bills.

System Peak Hour

During the system peak hour, the electric grid experiences the highest demand at any point during the year. Typically, this occurs on a weekday between 3:00 PM and 7:00 PM between June 1 and September 30. The New England grid operator, ISO-NE, and your local utility calculate a recurring charge (“capacity tag”) based on your usage during this ONE particular hour. By minimizing energy consumption during this hour, you can reduce your electricity bill by as much as 30% for the coming year.

Last Year’s System Peak Hour

July 27 from 5 p.m. to 6 p.m.

24,736 MW

Peak Alerts

There are often 5 to 8 days during the months of June, July, August, and September when the system peak hour is likely to occur. On these days, Actual Energy sends Peak Alerts to customers, with the ultimate goal of reducing electricity consumption on the Peak Demand Day.

Capacity Tag

Each year, customers are assigned a “capacity tag” based on their contribution to total demand during the system peak hour. The following year, customers are billed a recurring monthly charge based on this capacity tag. Reducing energy consumption during the system peak hour will result in a lower capacity tag and can reduce costs on the supply portion of your bill by up to 30%.

Peak Alerts Cycle

Actual Energy will notify customers via email or phone call 5 to 8 times throughout the Peak Demand Season (June 1-September 30). Messages will convey the likelihood of a system peak hour and recommendations for curtailing energy usage during specific windows of time.

First alert: early morning, the day of a potential peak hour
Second alert: early afternoon, in advance of the potential peak hour

Interested in receiving our Peak Alerts?

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